GDPR special primer:
All Site initiated listings, transactions, landlord, seller, developer, the applicant and property-related communication, whether conducted online on the Site or offline post-initiation on different modes of communication such as emails, phone calls, meetings would be subject to the GDPR data protection rules (as mentioned below).
“Listing Agent” – Agent who uploads a property for other Users to match on Xchange
“Introducer Agent” – Agent who uploads the Applicant Lead on Xchange.
“Applicant” – a person who is interested in renting or buying a unit from the listings made by the Listing Agent. The Applicant is also referred to as “Lead” or “Tenant”.
“Customers” defined as Landlords, Sellers, Buyers and Tenant, have a right to find a Data Trail on any information that may be personal to them, or related to the property, or related to the lettings or sales process.
To protect your privacy, we have adopted the following principles:
There are times when we may collect personal information from you. It is our intent to inform you before we do that and to tell you what we intend to do with the information. Although at times we will need such information, we will make such input optional where it is possible to do so.
We do our best to maintain the accuracy of personal information you supply to us.
We will take appropriate steps to protect the information you share with us from unauthorised access or disclosure.
Cookies are small pieces of information that are stored on your computer by your browser. They are used for the following purposes:
Keep you logged in to Xchange until you specify otherwise;
Remember the screen resolution of your computer’s monitor, so we can optimise Xchange to best fit your screen;
Store your preferences in an encrypted format – e.g. your search preferences, or your email signature;
Record your site usage and the type of computer and web browser software you use in an anonymised way, so that we can gather general performance and usage data that helps us improve the site;
Remember choices you have made on the site so that we can show you the right parts again – e.g. remember whether you last looked at sales or lettings, so we can show you what you last looked at next time you visit the site Although the browser and some third-party ‘security’ utilities allow you to switch them off, the Site will cease to work correctly if this happens.
You may at any time exercise your right to have these cookies removed by either clearing the cookies from your browser (Xchange technical support will happily show you how to do this if you email firstname.lastname@example.org or using the “Privacy mode” in your browser to erase them automatically if you choose to.
You should be aware that, as Houzen UK depends on some of these cookies to function correctly, choosing to erase these will stop the site from functioning, and you will be required to accept this notice again before proceeding.
By accepting this notice, you consent to the storage and use of the cookies described above on your browsing device, and you acknowledge that you may revoke your consent at any time using the method outline above.
FORUM POSTING GUIDELINES
If you would like to discuss any individual on this forum, you need to ensure that you have obtained their informed, freely given, specific and explicit consent to do so.
HOW TO OBTAIN VALID CONSENT
Examples Of Appropriate and Inappropriate Posting
An example of an appropriate posting: “My client, Thomas Jones, has agreed that I can use this forum to ask for a reference about him. If you have had dealings with Mr Jones, and Mr Jones consented to you sharing his personal information, please contact me on 020 123 4567”. An example of an inappropriate posting: “Difficult tenant- Thomas Jones – keep well away – has 5 months of rent arrears”. Disclaimer – Please note that this information has been prepared for information purposes only. It does not constitute legal advice and you should not rely on it in any manner whatsoever. Thank you for your support of these policies and of Houzen UK and Xchange